Which characteristic in the Kaplan and Kaplan preference model refers to the ease of understanding an environment?

The characteristic in the Kaplan and Kaplan preference model that refers to the ease of understanding an environment is legibility. Legibility pertains to how easily a person can read and understand spatial information in a given environment. This concept emphasizes the importance of clear, discernible elements in a design that allow individuals to navigate and make sense of their surroundings without confusion.

When an environment is legible, it features recognizable landmarks, pathways, and patterns that enable users to orient themselves and comprehend their relationship to the space. This clarity can significantly enhance user experience, as people tend to feel more comfortable and confident in environments where they can easily comprehend the layout and navigation.

Mystery, coherence, and complexity are also important aspects of the Kaplan and Kaplan model but focus on different factors. Mystery adds intrigue and encourages exploration. Coherence refers to the connection and organization of elements within the environment, contributing to an overall understanding. Complexity, on the other hand, relates to the richness and variety of an environment, which can be engaging but may also complicate legibility if not balanced correctly. Thus, legibility specifically addresses the clarity and ease of understanding that is critical for effective design.